E.C. Star Wholesale Terms and Conditions:
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Terms -
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All shipments will be sent C.O.D. certified check, or company check unless other arrangements have previously been made. |
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Returned Checks -
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Returned/bounced checks will be charged back to the customer with all bank fees plus a $20.00 surcharge. |
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Claims -
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All claims of defect or shortages must be made within 5 days of the receipt of goods. |
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Back Orders -
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All back orders of $50.00 or more will remain in effect unless cancelled by the customer. |
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Returns -
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No returns will be accepted without prior authorization being given from and E.C. Star representative. All authorized returns will be credited to your account, we do not give refunds unless the return was a mistake on E.C. Star's part. In this case, you must have a return authorization before returning any goods. We do not accept returns over 15 days. |
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Shipping -
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Any, and all, shipping charges will be assumed and paid by the customer. |
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Cancellation of Written Orders -
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You must cancel your written order within 15 days of the date the order was originally written. |
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Credit Hold -
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If account becomes on credit hold, customer still receives the goods even if the shipdate has past. If cancelled to due credit hold, customer will pay a 15% stocking fee. |
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Note -
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Returned, refused and cancelled orders that have not been authorized will be charged a 15% restocking fee to cover E.C. Star expenses (freight charges, labor, etc.). Freight and restocking charges for all unclaimed shipments will be charged to customers next order. |